Enterprise software upgrades can often be a mixed bag — companies want the features, but they want the glide path to those features to be friction free. Suffice it to say, that is not always reality.

When prepping for our customer panel for the MarkLogic Summit in New York I asked my three panelists to tell me if there was a question I had forgotten to ask and Zynx Health’s Sanjay Anand piped up with “ask us about the risk of upgrade!” He noted that every company questions whether it is