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Customer 360: Don’t Confuse It With Your CRM System
Posted by Ed Downs on 09 October 2020 09:54 AM

This post is the first of a two-part series on building and deploying a Customer 360 for operational and analytical use cases, and why a data hub is the optimal platform for integrating and governing all of your customer data.

If you’re a company that uses Salesforce or other sales and marketing automation software, then you’ve undoubtedly heard of the term CRM, or Customer Relationship Management. CRM systems can be powerful applications for operationalizing customer information, but are


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Get HR Data Integration Right to Accelerate M&A Value
Posted by Ed Downs on 21 May 2020 09:31 AM

In this post, we examine the importance of HR data integration in meeting performance objectives following a merger or acquisition, and how a leading US health insurer is using a MarkLogic Data Hub to integrate HR data and accelerate the value realized from a recent mega-merger.

M&A fails to deliver at scale

Since 2000, there have been more than 790,000 mergers and acquisition (M&A) transactions announced worldwide, according to the Institute of Mergers, Acquisitions and Alliances (IMAA).


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従業員リソースのデジタル管理を改善するため、過去5年間で200億ドル以上が人事テクノロジーに投資されてきました。しかし、大規模な組織の多くは、いまだに迅速なインサイトの獲得やデータに基づく意思決定に必要な情報を得ることができず苦慮しています。最新のDeloitte Global Human


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MarkLogic Data Hub Service Now Available on Microsoft Azure
Posted by Ankur Jain on 17 April 2020 01:49 PM

MarkLogic Data Hub Service is the fastest and the most cost-effective data hub for integrating data across an enterprise. With the latest release, Data Hub Service (DHS) is now also available on Microsoft Azure. Customers now have the option to deploy Data Hub Service on the two leading public cloud platforms, AWS and Azure, and get the same set of benefits, capabilities, and service level agreement.

As a serverless, fully-managed cloud data hub, Data Hub Service makes it easy for customers


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How to Overcome HR Data Silos for Faster People Insights
Posted by Ed Downs on 06 April 2020 12:57 PM

Despite investing more than US$20 billion in HR technology over the last five years to improve the digital management of people resources, many larger organizations still struggle to access information needed for faster insights and more informed decision-making. According to the most recent Deloitte Global Human Capital Trends survey, 65 percent of respondents reported that their HR technology was inadequate or only fair at achieving its overall objectives.

For HR practitioners and


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