Your data tells a story—where it started and how it has been transformed over time to get to its present state. This is data lineage. Data lineage is a critical component of any data-driven business, but especially so for firms operating in heavily regulated industries such as capital markets.

Regulatory compliance requirements are putting greater transparency demands on firms to trace and audit data. For capital markets trading

The global consultancy firm, Accenture, predicts that the growth of artificial intelligence (AI) and its impact on global industries will be exponential. The insurance and financial services market is no exception. In fact, Accenture recently predicted that the insurance industry is among those set to benefit the most, with growth forecasts of up to 4.3 percent by 2035. However, challenges remain—particularly where data is concerned.

Large data sets will fuel this growth by providing inputs

The efficiency of every day operational processes can be improved by removing older unused data into a separate system or archive. In regulated industries such as Financial Markets, there are rules governing how long this old data or records need to be kept and also ensuring that historical information cannot be changed.

Firms often use external services to archive voice, chat, and email. They may well have more than one enterprise content management system to handle office files and

Thomson Reuters recently released a report on compliance challenges in the financial services industry, Cost of Compliance 2016, that affirmed what anyone who works in governance, risk management, and compliance (GRC) within the industry has been experiencing for what seems like forever: the pace of regulatory change will only increase, as will the risk associated with noncompliance.

At the same time, firms are faced with resource constraints — time and money — in not only remaining

Embracing digital channels to engage with customers today is no longer just a nice-to-have for insurers. The rise of social media has created many opportunities for companies to engage better, faster and more frequently with their customers and gain richer insights, but it hasn’t – in many instances – enabled them to fully embrace customer centricity.

In a recent article discussing the value drivers for the insurance industry in the digital age, McKinsey Company states, “Those companies